Helpful information
A clearer path
to procurement.
Answers to common questions about equipment, quality documentation, purchasing discussions, and the next steps.
Do you sell directly through an online checkout?+
Our website is designed for B2B procurement. Explore the equipment, review quality and specifications, and request a meeting. Orders and commercial terms are discussed directly with our team.
When will pricing be discussed?+
Pricing follows the product and quality review. In a procurement meeting, we discuss quantities, configuration, delivery requirements, and a tailored commercial proposal. No fixed retail prices are published online.
Who can enquire?+
Hospitals, healthcare providers, care organisations, networks, wholesalers, distributors, and other institutional purchasing teams are welcome to discuss their equipment requirements.
Is there a fixed minimum order?+
The catalogue does not state universal minimum order quantities. Ask our team about the exact product and order size. Published packing details include ten walking sticks per carton and four folding walkers per pack; packing quantities are not automatically minimum orders.
Are all products FDA approved?+
We do not make a blanket FDA approval claim. The brochure contains FDA-related references for selected mobility products. FDA registration and listing do not establish approval or clearance. Request current, model-specific regulatory documentation for the product and intended market.
Can we request quality documentation?+
Yes. Include the model, intended use, target market, and your procurement documentation requirements in your enquiry. Our team will discuss available manufacturer and regulatory records for the exact equipment.
Can you confirm stock and delivery timing?+
Stock, lead times, delivery options, freight, and handling are confirmed directly for each proposed order. The website does not publish live inventory or guaranteed delivery dates.
Where is Medacsi Care located?+
Our address is 815 Highway 247, Unit 23, Kathleen, GA 31047, United States. Please arrange a meeting before visiting.
Can we enquire about several products together?+
Yes. Use the “+ Enquiry” or “Add to procurement enquiry” buttons while browsing, then enter indicative quantities on the meeting request page.
Are the images and specifications from the catalogue?+
Yes. Product images, technical specifications, and the facility photograph are reproduced from the supplied Medacsi Care catalogue. Confirm the latest model, configuration, intended use, and documentation before ordering.