Contact Medacsicare

Get in Touch with Medacsicare

We’re here to answer any questions about our medical equipment and services. Our team will respond promptly.

Call Us

Mon-Fri: 9am – 5pm PST

+1 (912) 556-6160

Email Us

General inquiries and support

support@medacsicare.com

Technical Support

24/7 assistance for products

techsupport@medacsicare.com

Send Us a Message

Have questions about our products or services? Fill out the form below and our team will respond within 24 hours.

Contact Form


What Our Customers Say

“Medacsicare provided excellent service when I needed a wheelchair for my mother. Their team was knowledgeable and helped me choose the perfect model for her needs.”

SJ

Sarah Johnson

Los Angeles, CA

“The hospital bed we purchased has made a huge difference in my husband’s recovery. Delivery was prompt and setup was professional.”

MT

Michael Thompson

Phoenix, AZ

“Their support team helped me navigate insurance coverage for my mobility scooter. I couldn’t be happier with the service and product quality!”

RC

Robert Chen

Seattle, WA

Frequently Asked Questions

What medical equipment do you offer?

We offer a comprehensive range of medical equipment including mobility aids (wheelchairs, walkers, crutches), hospital beds (manual and electric), rehabilitation equipment, therapy devices, home care essentials, and medical accessories. All products are sourced from leading manufacturers to ensure quality and reliability.

How long does shipping take?

We offer multiple shipping options to meet your needs. Standard shipping typically takes 3-5 business days, while expedited shipping options can deliver your order in 1-2 business days. For larger equipment or custom orders, shipping times may vary. You’ll receive tracking information via email as soon as your order ships.

Do you offer equipment rentals?

Yes, we offer flexible rental options for many of our products. Our rental program includes wheelchairs, hospital beds, mobility scooters, and other rehabilitation equipment. Rental periods range from weekly to monthly, with discounted rates available for longer durations. Contact our rental department for specific availability and pricing tailored to your needs.

What is your return policy?

We offer a 30-day satisfaction guarantee on most items. Products must be in original condition with all packaging and documentation intact. For hygiene reasons, certain personal care products may not be returnable. Before returning any item, please contact our customer support team to initiate the return process and receive a return authorization.

Do you accept insurance or Medicare?

Yes, we work with most major insurance providers and accept Medicare for qualifying equipment. Our billing specialists have extensive experience navigating insurance requirements and can assist you throughout the process. To ensure a smooth experience, please have your insurance information and doctor’s prescription ready when placing your order.